Good afternoon Tracy,
I'm just writing to thank you, and your entire crew for the fantastic job y'all did regarding our new front door. Starting with Kieran, who was so helpful with his knowledge of Palladio Doors, to colours, size, glass, etc, etc, and all the way down the wire to you, Jordan and Paul.
The installation of the door was seamless; their good humour buoyed us along today, and it was just great to see "pure professionalism" on display.
Please pass on my deep appreciation to everyone, and I'm pretty sure we'll be doing more business in the coming months.
Very kind regards,
I found DL windows very helpful from the beginning. The customer service has been excellent and the price was competitive. From start to finish the job was approached in an efficient and timely manner. They also provide a good after service once the windows are finished.
I recently had DL Windows install windows and doors. They were very helpful throughout the whole process and followed up immediately to all my queries. They even provided colour samples so I could be confident with my front door colour choice.
My house is so cosy now, I'm saving a fortune on heating. I am delighted with the job and I would highly recommend DL Windows.
We wanted to write to you in regard to the recent installation of our new windows and doors.
From the outset, there was extensive consultation by you, with us, to establish just what we wanted from the project. Despite some changes by us, there was never a problem accommodating our wishes. We were more than happy with the plan which was agreed and also found the price to be very satisfactory.
Your team arrived the other day and we were stunned at the speed with which they disassembled the old windows and cleared the frames for the new inserts. There was also a small building job to be integrated, performed by our local builder, Paddy Russell, and that was also accommodated with great efficiency. The new windows and doors were fitted quickly, and well. The team even accommodated a change of mind on our part, post installation, and uninstalled the front door assembly and refitted it to suit.
Your team then got to work and did a superb job returning our home to the way they found it - with the addition of the new windows and doors, of course. Throughout all this we found them to be very hardworking, pleasant and cooperative. They are a credit to your company.
I was going to write you a simple thank you letter, but we wanted to phrase it in such a way that if you wanted to use it as a reference it would be useful. Needless to say, we would be very happy to agree to give DL Windows a reference to anyone (in fact we have just done so and you may have another customer in Townparks!). This is the second project DL Windows has carried out for us, the new windows, doors, and the orangerie you previously built, have left us with a much enhanced home, both from the aesthetic and comfort aspects.
We wish you a well deserved success in the future.
The first day I viewed the DL Windows webpage I thought this is impressive. I then spoke with Danny and he arranged for Kevin to call and advise what would be in my best interest . I was very comfortable with Kevin, no hard sell, just a level of professionalism and honesty which was exactly what I was looking for. He displayed the product and demonstrated the additional security features which were part of the standard product that would generally be considered as extras with other companies .
The price was very competitive and given the additional security features DL Windows were awarded the contract. The time lines for installation were delivered as agreed and the quality of work was absolutely first class.
I am extremely fussy and I could find absolutely no fault with the product or the installation. We opted for triple glazing and now we have reduced the temperature by three degrees and the kids say the house is still too hot.
My experience with DL Windows has been very pleasing and I would recommend anyone considering replacing their windows doors to call DL Windows.